We’re People Experts
We’re skilled at matching great people to great roles.
Talent Scouting
We use our tried and tested methodologies, our experience as well as our expansive candidate network to scout for the perfect fit to fill your vacancy. We will head hunt the perfect match to fit your vacancy. We offer an elective extra level of screening with professional psychometric testing once you have narrowed down your candidates for the role.
Cluster & Senior Executives
Whether you seek positions ranging from Hotel General Manager, Cluster HR, Sales Director, or any other director-level roles, including EAM appointments, we have a proven track record of successful placements and an extensive database to support you with the most discerning criteria.
Executive & Senior Culinary
Finding the right Executive Chef or Chef de Cuisine with the perfect skills, personality, and business sense is a challenge. At Radiant Hospitality, we take pride in our expertise in identifying and securing exceptional culinary talent. Our track record speaks volumes, demonstrating our ability to consistently uncover the ideal fit, even in the most formidable of searches.
Managerial & Supervisory
At our recruitment agency, we understand that strong management and leadership are fundamental to the success of any hospitality business. We take pride in finding the perfect match to represent your business, serve as the first point of contact for clients, and embody your values and principles, guiding your hospitality team towards achieving exceptional results.
Specialist Positions
By including specialised team members such as Sommeliers, Mixologists, Cigar and Whiskey Sommeliers, you not only enhance the ability to impress discerning clientele but also create an exceptional customer experience that sets your business apart, providing a distinct advantage in the hospitality industry.
Recruitment Trips
Destination or recruitment trips, also referred to as ‘open days’, allow us to recruit a wide range and number of candidates in a short period of time, and is often used to facilitate the staffing of new a hotel, resort or restaurant.
This approach is good for all levels and grades of candidates; from waitresses, hostesses, housekeeping and junior kitchen staff right through to head chefs, restaurant managers and hotel department heads and even directors.
Front of House Staff
We recognise that welcoming hostesses, confident waiting staff, and entertaining bartenders are not just employees but the very embodiment of your business.
We deeply understand the significance of cultural alignment when it comes to front-of-house positions within a restaurant and F&B departments. In the same vein, we acknowledge that a helpful front desk staff member can secure the loyalty of even the most challenging client, while a skilled customer service representative has the potential to inspire glowing reviews. We fully grasp the influential role that every position holds within the dynamic hospitality industry.
Back of House Staff
The value of back-of-house staff in a restaurants and hotels is immeasurable.
While the front-of-house team often garners attention, it's the committed individuals in the back of the house who support seamless operations and delivery of exceptional experiences and products to guests.
Across all restaurant and hotel departments, we’ll bring great quality, screened candidates to you. From positions across the full kitchen brigade through to housekeeping, maintenance and sales and marketing.
Psychometric Assessments
Psychometric assessments are an additional way to assess candidates beyond their resumes and interviews. These tests aim to provide quantifiable data on a candidate's cognitive abilities, personality traits, and ability, helping employers make more informed hiring decisions towards the end of the hiring process.
This can be a valuable tool for the final phase of recruitment, scores are standardised, minimising unintentional bias and subjectivity in candidate comparisons, results can correlate with future job performance and reduce hiring risks and evaluations help identify candidates who align with company values and culture.
Ability Assessments
Ability assessments assess abilities like numerical reasoning, verbal comprehension, logical thinking, and critical thinking. They predict potential for learning and performing job tasks.
Personality Assessments
Personality assessments evaluate characteristics like teamwork, decision-making, stress management, and leadership potential. They provide insights into cultural fit and work style.
We offer a wide range of assessments covering senior and junior candidates as well as offering existing team assessments, existing employee leadership style as well as new employee onboarding reports. Connect with us for a full list of recommended assessments and costs.
Operational & Developmental Consulting
We’ll provide expert advice and services to help advance & complete your projects.
Introduction Services
Our key offerings include introducing new properties, hotels, and developments to F&B operators through franchise or licensing agreements. We also connect clients with celebrity and Michelin-starred chefs for concept design and development, ensuring F&B aligns with vision and resonates with the target audience, delivering high-quality outcomes efficiently.
Operational Audits
Using our experience, we help new and existing businesses create SOP manuals and detailed operational documentation. Our goal is to help you improve how you operate and establish more efficient systems and processes. These improvements are aimed at making your operations run smoother, improving guest satisfaction, and keeping your employees happy. If you’re not sure if you need this you can read our ‘9 Solid Reasons Your Business Needs an Operations Manual’ download.
F&B Service Audits
We provide thorough F&B audit services to ensure the operational and financial efficiency of your food and beverage outlets. Our experienced team specializes in conducting comprehensive audits that cover everything from inventory management and cost control to menu engineering and pricing strategies. By identifying areas for improvement and implementing best practices, we help maximize profitability and guest satisfaction. Let us take the guesswork out of your F&B operations, allowing you to focus on delivering exceptional dining experiences.
Design Services
At Radiant Hospitality, we’ve partnered with an award-winning design studio to provide top-tier design and brand development services for new and established properties. We understand the significance of design and branding in creating memorable guest experiences. Our collaborative approach focuses on creating visually appealing and functional spaces that align with your brand and cater to your guests.
Manufacturing Services
Our partnership with Wonderbox offers cost-effective manufacturing, shipping, and installation services across Africa, the Middle East, Europe, and North America. With 24 years of experience, they work with national and international clients and provide top-notch joinery, metalwork, and paint work using cutting-edge technology. Their one-stop-shop approach reduces the need for subcontracting and saves up to 30%. Review a cost based case study here.
New Concept Development
At Radiant Hospitality, we are continuously exploring new opportunities for F&B brand development. Our dedicated team is committed to researching market trends, consumer preferences, and innovative concepts to create unique and impactful dining and beverage experiences. Our approach is centered on enhancing guest satisfaction and exceeding client expectations, ensuring that your F&B offerings remain at the forefront of the industry.
Why we are successful
We bring unique insights and solutions to advance your operations and strategy while maintaining a keen focus on your project's speed, free from distractions. Our extensive knowledge of industry best practices, combined with our exposure to expertise from diverse industries and sectors, enables us to provide and transfer specific skills that may be lacking in your company. Furthermore, our independence and objectivity enhance our ability to bring fresh perspectives to the table. Find out more in the About section .